An AI receptionist that answers every call in seconds, books the job, and texts back missed callers, 24/7.
Your tech is under a sink, the office line is busy, and it is 7 PM on a Saturday. The caller hears voicemail, hangs up, and dials the next company on the list. Many never leave a message at all.
A single missed call can be a water heater install, a new AC system, or a panel upgrade. Customers with urgent problems keep dialing until someone answers. If your phone goes unanswered at lunch, after five, or on weekends, you are funding a competitor.
Urgent callers usually hire whoever picks up the phone first.
Many emergencies happen long after your office has closed.
Every call gets a friendly answer within seconds, urgent jobs reach the on call tech right away, routine visits get booked on the spot, and missed callers get a text back.
At 9 PM a homeowner calls about a dead furnace. Your AI receptionist answers, asks the right questions, books a morning visit, and texts your on call tech.
It checks your calendar and schedules the visit while the customer is still on the line, then confirms by text.
Emergencies like flooding go live to your on call tech. Gas smell callers are told to get outside and call the gas company.
Old answering services read a script and take a message. Our AI receptionist holds a real conversation, knows your services, and actually books the work.
It learns what you offer, where you work, your hours, and your policies, and answers the way your office would.
It asks about the problem, the address, and the urgency, so each booked visit is a real job you want to take.
Recordings, transcripts, and summaries land in your CRM, so details from each call are easy to find.
We script a sample call for your business with your quote.
Share your call volume, hours, and booking process. Within 24 hours on business days we come back with a proposed call flow and a quote.
An AI answering service for plumbers, electricians, and HVAC pros that covers your front desk calls, around the clock, by your rules.
Every call is answered within seconds, including nights, weekends, holidays, and the busy lunch hour when lines fill up.
Visits land directly on your calendar or in your field service software, with confirmations sent to the customer by text.
Callers are asked what is wrong, where they live, and how soon they need help, so your team knows what to expect on arrival.
Urgent calls are transferred live to your on call tech, based on the rules you set for what counts as an emergency.
If a call ever drops or goes unanswered, the caller gets an instant text, so the conversation keeps going instead of ending.
Leads who asked to hear from you get a follow up call or text, with their consent on file, so fewer quoted jobs slip away.
Leads from Yelp and Google Local Services Ads get answered in seconds too, which helps protect your response rankings.
Callers hear a short recording notice, then each call is transcribed and summarized in your CRM for managers to review.
A typical setup is answering real calls within 1 to 2 weeks. We map your call flow, train the voice on your business, and test it on sample calls until it sounds right to you.
We learn how you handle calls today: services, service areas, booking rules, emergencies, and who should get transferred calls, and when.
The AI is trained on your business and connected to your phone line, calendar, CRM, and text messaging, with your preferred greeting.
We run test calls for routine bookings, upset customers, emergencies, and odd questions, and adjust until every answer sounds right.
Once live, we review call recordings and summaries each month, refine answers, and update booking rules as your business changes.
Voice agents built for home service companies across Southern California.
Voice AI ยท Home Services
Inbound and Outbound
We built a voice agent that answers inbound calls, makes follow up calls, and writes booked inspection times straight into GoHighLevel for an AC, heating, plumbing, and electrical team.
Voice AI ยท HVAC
Knowledge Base Build
We wrote the complete knowledge base behind an HVAC company's inbound and outbound voice agent, covering its services, service areas, and the questions Southern California customers ask most.
Voice AI ยท Plumbing
Call Flow Design
A Laguna Hills plumbing company wanted calls handled while the crew was out on jobs. We designed its AI receptionist prompt to greet callers, gather job details, and book visits.
Common questions about AI answering: emergencies, disclosure, call recording, system connections, and setup time.
We build it in on every call. The greeting says the caller has reached your company's AI assistant, and anyone who wants a person can ask to be transferred. If calls are recorded, the greeting says that too, which states like California require. We run this for trades too, with separate pages on marketing for plumbers, HVAC marketing, and marketing for electricians.
Yes. You decide what counts as an emergency, like a gas smell, active flooding, or no heat in freezing weather. Those calls are transferred to your on call tech immediately, while routine requests get booked on the calendar. Nothing urgent sits waiting in a queue.
Complex or sensitive calls, like billing disputes or detailed estimate questions, are passed to your team with a summary or scheduled for a callback. The AI is set up to know its limits, so it will not guess at prices or make promises you have not approved. If your team also handles calls, sales team training helps them book more.
In most cases, yes. We connect to common tools like GoHighLevel, ServiceTitan, Housecall Pro, Jobber, and Google Calendar, so bookings, contacts, and call notes land where your team already works. For custom workflows, our business automation service fills the gaps.
Yes. It can greet callers and hold full conversations in English or Spanish, switching based on how the caller speaks. That helps many service companies reach customers they may be missing today, without needing bilingual staff on every shift. It is commonly paired with AI chatbots and AI voice agents, and Local Services Ads rounds it out. Not sure what fits? Browse all services.
An AI receptionist answers calls coming in, while an AI chatbot handles written messages on your website, by text, and in social inboxes. For outbound work, such as calling leads back or chasing open quotes, see our AI voice agents.
It depends on your call volume, the number of lines or locations, and which integrations you need. Because it answers around the clock, it covers hours that a front desk simply cannot. Get a free quote with a sample call flow written for your business. Not sure where to start? Browse our service packages first. Still unsure? Reach out to us any time.
